http://insidesalesblog.com The blog dedicated to the art and science of Inside Sales Tue, 01 Jun 2010 16:17:56 +0000 http://backend.userland.com/rss092 en Bumped into a blog from Pacifica Group that had an excellent discussion of information that should be considered when starting an inside sales initiative. A few items include: How to score leads How to set expected outcomes that are aligned with your existing sales model How to hire and manage employees for the initiative Very ... http://insidesalesblog.com/?p=24 Bad businesses die. Period. If there's ever an axiom that has held true throughout the ages, it's that one. No matter how unique, how revolutionary, how needed, you simply cannot be a bad business and expect people to continue to pay you. Bad service, bad products, bad delivery, ... http://insidesalesblog.com/?p=23 Sales, as we all know, is both an art and science. Organizations spend thousands, if not millions of dollars a year in sales training, marketing, and technology to stay ahead of the game. However, when it's all said and done, there's only three actual ways to ... http://insidesalesblog.com/?p=22 Now, lean in real close because I don’t want to say this too loudly: you will be 100 times more likely to reach your web-captured leads if you call them back in the first 5 minutes than you will after just 30 minutes! Oops, I got a little excited there ... http://insidesalesblog.com/?p=20 I am surprised to discover that I am fascinated by some of this stuff I'm learning at my new job. I would not have thought that dialers would be so interesting. Did you know that there are different kinds of dialers? And that is why sometimes when you get called ... http://insidesalesblog.com/?p=19 Leads are the lifeblood of many sales-driven businesses, and yet they neglect to properly nurture their leads, letting many possible sales wither away—or worse, end up in the hands of a competitor. There is a 5-part strategy to respond to leads with efficiency and care and will effortlessly keep you ... http://insidesalesblog.com/?p=18           Of the several varieties of dialers, power dialers are the most refined and the most customer-friendly. For a call center whose goal is to churn through thousands of numbers a day, this may not be the best tool for the job. However, if a business hopes to foster deeper ... http://insidesalesblog.com/?p=17 It's a matter of history now--the denizens of academia and punditry have deemed the late '90s technology boom the official "Dot Com" era. You remember, it was only yesterday. The Web was going to be the savior of business, the end-all and be-all of sales and marketing. No more hunting ... http://insidesalesblog.com/?p=16 We have seen a growing trend among failed CRM implementation - over-complication. It takes a company a fair amount of maturity to recognize that they need to purchase a CRM application. Reasons for this include admission that things need to get better, that existing systems are not working, etc. ... http://insidesalesblog.com/?p=14   There are many types of dialers on the market and each has their place and purpose.  I am writing this to help people understand the differences and hopefully help people choose the correct systems for their business needs.  There are the following types of dialers: Predictive Dialer Ratio Dialer Message Lay Down Message Lay Down ... http://insidesalesblog.com/?p=13